We provide a full list of IT services.
MANAGED SUPPORT SERVICES
Welcome To What IT Support Should Be!
This is IT! Redefines IT Support for Small & Mid-Sized business. Say goodbye to hourly fees and the old fashioned “reactionary” approach to support, and say hello to Affordable, Flat-Rate, Full Service IT Support that goes beyond the call for help!
Our 3-point support plan includes all of the benefits of having an in-house IT staff at a fraction of the cost! Along with Unlimited Remote or Onsite IT Support during business hours, This service pro-actively maintains and monitors all computers, servers, mobile devices and network gear using our advanced agent software technology.
We believe that small and mid-sized business deserves to have the same end-to-end IT Support experience that the big enterprises have. With This Is IT!+, you are free to run your business and to get ahead utilizing technology with have peace of mind knowing everything is covered for one flat monthly fee.
This is IT! Standard Includes the Following:
Comprehensive Add-Ons:
ON-CALL IT SUPPORT
Our Helpdesk Is Here For You
Nitram Technologies’ Help Desk is staffed with senior IT experts who have the knowledge and experience to handle all of your IT support needs. All engineers have a wealth of information at their fingertips to work through even the toughest of problems, and are armed with the tools necessary for powerful remote support.
We are your first line of defense when IT issues arise! Our On Call support service is a simple, yet powerful resource to get you back up and running in no time.
This service is for those who do not need a managed services based program, or want to get comfortable with us before starting a support package. We’ll support your IT needs through our network operations department on an as-needed basis by a group of techs.
Most work can be done remotely, and usually in about 15 minutes. Work that cannot be completed remotely will be performed on-site – emergencies are usually dispatched same day, non-emergencies are scheduled with the end user.
Flexible Payment Options
CLOUD SERVICES
Are You Ready For The Cloud? We Are!
The cloud means many different things to different people, but simply put – it’s leveraging the power of the internet to access applications and data from anywhere, anytime, on any device.
Traditional packaged-box software solutions are now being offered through the cloud by software vendors serving every industry, securely through the internet, delivered right to your computer via a web-browser or software interface.
Each Cloud Service Provider maintains their own robust, redundant server “clouds”, which are massive datacenters comprised of powerful server farms – hardware usually inaccessible to small and mid-size business. This takes the worry of onsite hardware maintenance out of the mind of your business, and also ensures UPTIME and AVAILABILITY that is unprecedented, and in some cases financially backed.
Nitram Technologies can take you there!
As organizations are realizing the cost saving benefits of Cloud Solutions, they need an IT service provider that has the knowledge, experience and expertise to guide them through the process of moving to the cloud.
Count on Nitram Technologies to:
- Identify which Cloud based solutions are best fit for your company.
- Procure, configure and migrate your company to Cloud Solutions.
- Train, support and maintain your cloud services after installation.
Cloud Services for Office Email & Collaboration
Microsoft Office 365 is a set of web-enabled tools that lets you access your e-mail, important documents, contacts, and calendars from virtually anywhere and on almost any device.
The service brings together online versions of the best business-grade communications and collaboration tools from Microsoft plus Microsoft Office Web Apps at a price that small businesses can afford. Office 365 works seamlessly with the programs you already know and use — Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. This is the much-anticipated cloud service that gives small businesses the capabilities and efficiencies to grow and target more rapid success.
Powerful security features from Microsoft Corporation help protect your data, and it will be backed with a 99.9 percent financially-backed uptime guarantee.
Time To Move To The Cloud!
Nitram Technologies is a proud Microsoft Partner for Office 365. Our consultants have in depth, firsthand experience acquiring, configuring and maintaining the service for your business. Let us get you started today!
NETWORK DESIGN & IMPLEMENTATION
IT Networks Designed & Built For You
There’s an art to Network Design. The first rule is that there is no “one-size-fits-all” solution – Every organization is different in size and needs, and their network must reflect this. The second rule is that simplicity equals both elegance and efficiency. Overcomplicated, bulky networks slow productivity, affect employee morale, and can dig deep into your bottom line in several different unsuspecting ways.
In order for today’s business to succeed, complex tapestries of Computers (Of all shapes and sizes), Servers, Cloud Services, Mobile Devices (Smartphones, Tablets) and Imaging Devices need to be able to access the same data from anywhere. To weave this all together, they need an IT Service Provider that can architect a network design that meets and exceeds the requirements of each organization. Truly a work of art.
Nitram Technologies has over 15 years of experience designing and implementing IT networks of all sizes, from international enterprises to a small team of less than 5. We help bridge the gap between your company and technology, creating a level playing field where the size of your organization does not limit what’s available.
We Build Microsoft Server Based Networks
Nitram Technologies is a proud Microsoft Partner. Our consultants have in depth, firsthand experience building, installing and maintaining Microsoft Networks. Let us get you started today!